Do You Too Strike Back in the Afternoon?
Does experiencing incivility from a co-worker in the morning lead to you behaving in an uncivil fashion in the afternoon? New research suggests that this is exactly the case. The researchers asked a...
View ArticleHow to Hire a Respectful Employee
This article was previously published in the Canadian HR Reporter magazine column HR Toughest Question (October 31, 2016). Click here for a PDF of the article. Question: We’ve recently had to let go...
View ArticleWhen Reality Trumps Civility
In a recent workplace civility training workshops, as we were reviewing the list of behaviours that are considered workplace incivility, a manager exclaimed, “Are we now teaching people in the...
View ArticleNew Year Confessions
I have a confession to make: I’ve never quite bought into the value of New Year’s resolutions. Seems that much of the time they serve as a predictable path to failure and self-blame: start grand and...
View ArticleA Woman Walks into a Subway Car…
Torontonians’ shoes in winter are a messy sight: wet, muddy, and filled with the salt used to melt the snow. So when Miel Vasulka, a fifty-six-year-old Torontonian, walked onto the subway last week,...
View ArticleA Man and a Woman Walk into a Workplace (And Sharing Good News)…
Steve discovered that he loves his new job on HoCal’s sales team right from the get-go. People are so authentic—how refreshing! Nothing like his old stuffy job! When frustrated, people at HoCal use...
View ArticleMinefield Clearance Tool for a New Era
The #MeToo Movement continues to teach us that organizations must clear respect-related minefields well before a mine has a chance to explode. If you are a manager, it is your duty and privilege to do...
View ArticleWhat to Do when You Are a Workplace Bystander
December is a great time to ponder how you might become a stronger voice for a better society and healthier workplace. For example, at work, how can you be an “upstander,” i.e., an individual who acts...
View ArticleIs the Road to the Workplace Investigator’s Office Paved with Good Intentions?
For those of you who mean well when you tell certain jokes — or for the leaders among you who manage people whose comments or jokes make you ponder whether or not they crossed the line — this post is...
View ArticleShould We Worry about the Needle? (Musings as a Decade Ends)
Been a while since we met here on this blog! Good to be back. As I reflect on the past decade and what might lie ahead, I wonder about the needle. In my early days working in the “respectful workplace”...
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